Structured service discovery
Dedicated fence-type and service-area paths help customers move from a broad need to information relevant to the material, property, and location they are researching.
External client case study
Frontier Fence strengthened the path from project research to estimate request.
Frontier Fence was Velixon's first external client. Velixon improved the company's website and digital systems alongside the business document and workflow infrastructure that supports its customer-facing processes.
Live client-site evidence
A real project image inside the customer-facing gallery.
This image is published by Frontier Fence on its live website and documents the gallery experience available to customers. It shows Frontier Fence's cedar fence work; it does not depict work performed by Velixon or a measured business result.
Visit the live Frontier Fence websiteThe problem
What the system needed to make possible
- Frontier Fence needed improvements to its digital systems and customer-facing processes.
- The engagement covered the website and digital paths customers use to research fence options, see relevant work, understand project requirements, and request an estimate.
- It also covered the business document and workflow infrastructure supporting those customer-facing processes.
- No verified baseline or performance metric is available, so this case study focuses on authorized scope and capabilities visible on the live site.
The solution
Customer-facing systems and business infrastructure improved
Project gallery
Real Frontier Fence project photography gives customers a visual way to compare materials, applications, and finished work before requesting an estimate.
Project-aware estimate intake
The estimate form collects project address, fence type, estimated footage, a short message, and optional photos so customers can share useful context in one request.
Consent and policy context
The estimate path presents contact consent alongside links to website terms and the privacy notice, while separate policy and accessibility pages remain available from the site.
Planning and cost guidance
Payment, material, cost, gate-planning, and replacement guides give customers reusable information before they commit to an estimate request.
Ask Anna virtual fence guide
The live site includes Ask Anna as a clearly labeled virtual fence guide for customers who need help navigating project questions.
Observable delivery
What customers can use on the live site
Clearer service discovery
Customers can move through fence types, locations, examples, and project guidance without relying on one undifferentiated service page.
Richer estimate context
The request flow can collect the property and project details Frontier asks for, with photos available when they help explain the site.
Reusable customer guidance
Cost, material, payment, policy, and planning information stays available for customers to review on their own schedule.
Visible support path
Ask Anna adds a labeled virtual-guide entry point alongside direct call and estimate options.
Evidence boundary: No client performance metric is published for this engagement. The evidence boundary is the authorized engagement history, the current live-site features, and the client-owned project image shown above.
Live-site capabilities
Features visible in the published customer experience
Fence-type and service-area navigationClient project galleryEstimate request with optional photo uploadContact consent and privacy linksPayment, material, and cost guidesProject policy, terms, and accessibility pagesAsk Anna virtual fence guide